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Pulse MD enhances patient experience by automating communication with Hello Patient

Streamlining communication to prioritize patient-centered care
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Pulse MD enhances patient experience by automating communication with Hello Patient

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December 23, 2025

We're excited to announce our partnership with Pulse MD Urgent Care, a leading provider of urgent care and occupational health services across the Greater New York area.

We're helping Pulse MD expand their high-quality care by deploying Mia, Hello Patient's AI agent that handles patient communication and engagement. By managing appointment scheduling, answering questions, and ensuring every call is answered promptly, Mia allows Pulse MD's staff to concentrate on providing personalized, face-to-face care.

Together, we're creating a healthcare experience where innovation amplifies compassion—where patients receive immediate responses, call times are reduced, and providers can focus entirely on what matters most: listening and addressing each patient's unique concerns.

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